*IMPORTANT*

These instructions are to verify correct installation of trackers and tags. Once these steps have been completed, a training session will be set up.

Step 1: Warehouse Tracker Installation

1. You will need to provide an outline or diagram of the warehouse to Overview Customer Service, so that the best location for the warehouse tracker can be selected. The diagram should include any windows and garage doors on exterior walls and the general location of where the equipment will be stored in the warehouse.
   
2. Once best possible location is selected, open your package/s and locate your warehouse tracker. It will be the one with the 110VAC adapter.
   
3. After you find the warehouse tracker, temporarily place it in the agreed upon location, plug it in, and let Overview Customer Service know that the warehouse tracker is powered on.
   
4. If an external RFID receiver was included in your order, contact Overview Customer Service and we will assist with the proper location and installation.

Step 2: Vehicle Tracker Installation

1. Once vehicle trackers are ready to be installed, ensure the person installing has a copy of the Vehicle Tracker Installation Manual. This will ensure a successful tracker installation.
   
2. Send an email to Overview Customer Service (overviewcustomerservice@ logikos.com) or call 260-373-1400 to provide installer’s contact information. This will help ensure a smooth vehicle installation process.
   
3. Once the first vehicle tracker has been installed, the installer needs to contact Overview Customer Service so that they can verify proper tracker installation.
   
4. If an external RFID receiver was included in your order for vehicle installation, contact Overview Customer Service and we will assist with the proper location and installation of that receiver as well.
   
5. The remaining vehicles can now have their trackers installed. Later, a tutorial/training session will demonstrate how to rename your vehicles in your portal.

Step 3: Tag Installation

1. Locate the shipment that contains your tags.
   
2. Place your tags near the warehouse tracker and wait until Overview Customer Service has verified that the tracker has successfully communicated with all tags. (Overview Customer Service will let you know once the tracker has successfully read all tags.)
   
3. After the warehouse tracker has successfully communicated with all tags, you can permanently mount the warehouse tracker. The selected location will provide maximum coverage for the tracker to communicate with all tags once they are installed on your equipment.
   
4. When equipment is ready to have tags installed, please refer to the Tag Installation Process. This manual should have been included in your “welcome aboard” email as well as your box shipment.
   
5. During the installation of tags, ensure that you fill out the Excel spreadsheet that was attached to the email letting you know equipment had been shipped. If you did not receive the spreadsheet or can’t find it, let Customer Service know and we’ll send you a duplicate. Fill out this spreadsheet with the information for the tag that is being installed. The tag portion that requires information is highlighted by a RED tab at the bottom of this Excel spreadsheet. This Excel spreadsheet will later be used to upload tag information onto the portal.
   
6. Once the Excel spreadsheet is filled out with all of the tags that were installed, send it to Overview Customer Service (overviewcustomerservice @ logikos.com) and they will upload the form to the portal.
   
7. If you are satisfied with the warehouse tracker is in its location, let Overview Customer Service know and they will lock in the location on your Overview portal.

Step 4: Training

1. Once trackers and tags have been installed and Overview Customer Service has verified that the portal is ready to go; an Overview Customer Service Representative will reach out to set up a training session.
   
2. Training sessions are web-based using GO TO Meeting. We recommend all personnel who will utilize the portal attend training.
   
3. Training will take approximately an hour and covers how to use the system to its fullest.
   
4. Once training is complete, you will be set up with an administrator account to begin using the system.
   
5. If there are any questions or concerns after the training session has been completed, please feel free to contact Overview Customer Service either by phone or email.