Tag Provisioning
Tag Provisioning in the Overview Cloud Mobile app opens your phone's camera so you can scan any Overview tag. If the tag is already on equipment, you can edit that equipment. If it isn't, you can link it to existing equipment or create new equipment for it.
1 Open Start the app. | 2 Scan Scan the tag's QR code. | 3 Choose Associate or create. | 4 Finish Save the details. |
Before You Begin
- The Overview Cloud Mobile app, signed in with your Overview user name and password
- The tag you want to scan
NOTE The first time you scan, the app asks for permission to use the camera. Tap Allow, or scanning won't work. |
Scan a Tag
1Open the app
Open Overview Cloud Mobile.
2Tap Scan Tracker or Tag
On the home screen, tap Scan Tracker or Tag.
3Scan the tag
Point the camera at the QR code on your Overview tag.
4Choose what to do
- Associate with Asset if you're replacing a tag on equipment that's already in Overview.
- Create New Asset if this is a new tag going on new equipment.
If you chose Associate with Asset
Type the equipment's name, pick it from the list, and tap Associate.
If you chose Create New Asset
Pick the Asset Type from the list, enter the name and serial number, and take a picture of the equipment.
Troubleshooting
| Issue | What to Try |
|---|---|
| An error appears after scanning | Scan the tag again. If it keeps happening, contact Customer Support. |
| The camera doesn't open | Allow camera access for Overview Cloud Mobile in your phone's settings. |
Related articles: Tag Installation Instructions · Tag Refresh · Overview Mobile Apps
NEED HELP? Overview Customer Support Email: overviewcustomerservice@logikos.com Please include the tag ID and a screenshot of any error with your support request. |