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Tag FAQs
What does "Last Reported Time" mean?
Last reported time reflects the last time any tracker saw the asset.
What is the difference between a red or green tag?
Red/Green Tags in Containers Vehicles: A tag that is contained in a vehicle will always be green until the tag transitions to a new container or on the map. (This will be signaled by a tracker tag out.) Job sites: A tag in a job site will always be ...
How to swap out tags?
NOTE: Before swapping a tag on your portal, the replacement tag must be available on the drop-down tag list (see screenshot below). Contact Customer Service if the replacement tag is not in the list of available tags. Search for the tag you want to ...
Why are some tags clear and others black?
Because of the curious nature of human beings, many users found the obfuscating nature of the opaque black tags confounding. Due to popular demand, we changed the color to clear to allow for an unobstructed view of the working innards of our tags.
What does it mean when a tag is red or green in your Overview portal?
Red typically means that the tags are not actively seen by a tracker. In general, you should see tags green at the warehouse (they usually have a tracker) and in a vehicle. When a tag is at a job site, it will be green if it can be seen by any ...

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Terminology
Tag Each tag is attached to your equipment and periodically transmits its ID signal (active RFID). If a tag is not in communication with a tracker, Overview will show the last known GPS location for that specific tag. The typical lifespan of a tag is ...
How do I update the tag shipped equipment spreadsheet?
When you order Overview tags, an Overview Technician will email you with a "Shipped Equipment" Excel spreadsheet. This spreadsheet can be filled out in bulk as you apply tags to your equipment and then emailed back to ...
Map Area
The Map Area shows where all the assets are and is normally centered on your primary warehouse tracker location. Highlights include: The ability to zoom in and out of your map for more or less detail. Street view utilization; which allows you to ...
Container & Asset List
The container and asset list, located below the map area, lists all of your assets in a user-friendly clickable location.
Icons
Map All Items Icon Shows all assets on the map simultaneously. Job Site Icon Displays job sites on the map. Vehicle Icon Displays vehicles on the map. Warehouses Icon Displays warehouses located on the map. Asset by Type Icon Allows the user to sort ...

Tag FAQs