Finding Missing Equipment

Finding Missing Equipment

When a piece of equipment can't be found, work through these steps in order. Most equipment turns up by step 3.

1

Search

Find it by name or tag.

2

Trace

Check its history.

3

Sweep

Run Missing Equipment.

4

Search On Site

Use a Tag Sniffer.

Step 1: Look It Up in Find

  1. Go to Find > Equipment and search for its name or the tag ID on its label.
  2. Click it. Check Address, Last Reported and the job site, warehouse or vehicle it's with.
  3. If it shows at a job site that's finished, it was probably left there.

TIP

Not in the list? Check Find > Unseen Equipment, and ask your administrator whether it's marked Hidden.

Step 2: Trace Where It Went

Run Report > Equipment History for that equipment over the last few weeks. The last rows show the last vehicle it rode in and where it was dropped off. See Equipment History Report.

Step 3: Check for Other Missing Equipment

Run Report > Missing Equipment with Days Since Seen set to 7. Equipment that went missing together, such as from the same job, usually shows up together. See Missing Equipment Report.

Step 4: Check the Job Site

For the last job it was at, run Report > Job Site History and filter Equipment Removed for N/A. Anything listed was never picked up. Send a truck with an Overview tracker: as soon as it gets close, the tag will be heard.

Step 5: Search On Site

If you have a Tag Sniffer, walk the site with it and the Tag Tally software. See Tag Sniffer and Tag Tally Application Installation.

Why Equipment Goes Missing

ReasonWhat Helps
Left behind at a finished jobCheck Job Site History before closing every job.
Moved in a truck without a trackerShows as Untracked Vehicle? in reports. Put trackers in every vehicle that carries equipment.
Tag damaged or battery deadCheck Equipment Tag Age. See Tag Refresh.
Stored where the warehouse tracker can't hear itRe-check coverage with four test tags. See Warehouse Tracker Setup.

TIP

Set up a weekly Tags Not Reporting alert so missing equipment is flagged without anyone having to look. See Setting Up Alerts.

Related articles: Missing Equipment Report · Equipment History Report · Using Find · Setting Up Alerts

NEED HELP?

Overview Customer Support

Email: overviewcustomerservice@logikos.com

Please include the equipment name and tag ID with any support request.